Recent Job Postings
Rooms Operations Supervisor - Oakland City Marriott - (19152479)
Residence Inn Marriott San Ramon
San Ramon, CA 94607
|Description: Here's To Your Journey with Marriott Hotels
Marriott International portfolio of brands includes both JW Marriott
and Marriott Hotels.
Marriott Hotels, Marriott Internationalís flagship brand with more
than 500 global locations, is advancing the art of hosting so that
our guests can travel brilliantly. As a host with Marriott Hotels,
you will help keep this promise by delivering premium choices,
sophisticated style, and well-crafted details. With your skills and
imagination, together we will innovate and reinvent the future of
JW Marriott is part of Marriott International''s luxury portfolio
and consists of more than 80 beautiful properties in gateway cities
and distinctive resort locations around the world. JW believes our
associates come first. Because if youíre happy, our guests will be
happy. Itís as simple as that. Our hotels offer a work experience
unlike any other, where youíll be part of a community and enjoy a
true camaraderie with a diverse group of co-workers. JW creates
opportunities for training, development, recognition and most
importantly, a place where you can really pursue your passions in a
luxury environment. Treating guests exceptionally starts with the
way we take care of our associates. Thatís The JW Treatmentô.
The Oakland City Marriott, located at 1001 Broadway, Oakland,
California, 94607 is currently hiring a Rooms Operations Supervisor.
Complete designated cashier and closing reports in the computer
system. Review shift logs/daily memo books and document pertinent
information in logbooks. Contact appropriate individual or
department (e.g., Bellperson, Housekeeping) as necessary to resolve
guest call, request, or problem. Process all guest check-ins by
confirming reservations in computer system, verifying guest
identity, requesting form of payment, assigning room, and activating
and issuing room key. Sell a room/accommodation to guests without
reservations based on availability. Ensure rates match market codes
and that any exceptions are documented. Ensure checks that come from
outlets (e.g., Health Club, Retail Shop) are scanned and charged to
room. Assist management in training, evaluating, counseling,
disciplining, and motivating and coaching employees; serve as a role
model and first point of contact of the Guarantee of Fair
Treatment/Open Door Policy process. Report accidents, injuries, and
unsafe work conditions to manager; complete safety training and
Follow all company policies and procedures; ensure uniform and
personal appearance are clean and professional; maintain
confidentiality of proprietary information; protect company assets.
Welcome and acknowledge all guests according to company standards;
anticipate and address guests'' service needs; assist individuals
with disabilities; thank guests with genuine appreciation. Speak
with others using clear and professional language; answer telephones
using appropriate etiquette. Develop and maintain positive working
relationships with others. Ensure adherence to quality expectations
and standards. Stand, sit, or walk for an extended period of time or
for an entire work shift. Move, lift, carry, push, pull, and place
objects weighing less than or equal to 25 pounds without assistance.
Perform other reasonable job duties as requested by Supervisors.
To apply now, go to:
Marriott International is consistently recognized as an employer of
choice globally by FORTUNE magazine, DiversityInc and Great Places
to Work Institute, among others. Visit www.marriott.com/careers to
learn more about our workplace culture and career opportunities.
Chat, engage and follow us on social media.
@lifeatmarriott on Snapchat
So, we ask, where will your journey take you?
Additional Location - Berkeley, California |
|Requirements: See Job description |
|You may apply for this job online at: https://jobs.marriott.com/marriott/jobs/19152479?%3Flang=en-us|
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