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        Job Posting

Customer Service Support
Nelson Staffing
Pleasanton, CA

Description:  Looking to put your customer service skills to use and enjoy weekends off? We are looking for a representative to join this growing team! POSITION SUMMARY Responsible for receiving and resolving inquiries from Business Leaders via web, phone, or e-mail, and providing accurate, appropriate and timely responses as well as making the appropriate adjustments to their accounts. MAJOR RESPONSIBILITIES Researches and resolves issues regarding discrepancies and adjust these discrepancies accordingly. Develops knowledge of all company products and company programs. Enter orders with payment, cash applications and resolves pending order issues. Enter contacts and collects data for current issues Processes status updates and bonus adjustments. Other related duties, as assigned  

Requirements:  REQUIREMENTS Must possess excellent oral and written communications skills PC skills preferred Must be able to work flexible shifts Prior experience in a customer call center environment Must work well with others  

Salary:  $17.00 to $18.00 Annually 

Special Instructions:  Please send resumes to Pleasantonstaffing@nelsonstaffing.com 

Contact:  Arnold Facundo

 

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