HOME     ABOUT THE TRIVALLEY     SIGN IN     1-CLICK RESUME BROADCAST     CAREERS BY EMAIL     CREATE A PROFILE
WHO'S HIRING ON TRIVALLEYJOBS.COM NOW?     ADVANCED SEARCH     FOR EMPLOYERS  
  
   
    Recent Job Postings

     PROGRAM LEADER- ELEMENTARY SCHOOL
Livermore Area Recreation and Park District
Livermore
CA
 
     Entry Level Human Services Position (Signing Bonus Offered)
East Bay Innovations
Pleasanton
CA
 
     Cook - Newport Beach Marriott Hotel & Spa - (18003FC5)
Residence Inn Marriott San Ramon
San Ramon
CA
 
     Bar Attendant - Oakland City Marriott - (190003L1)
Residence Inn Marriott San Ramon
San Ramon
CA
 
     Valentines Day delivery drivers
Edible Arrangements
Pleasanton
CA
 

        Job Posting

Guest Service Agent Lead - San Ramon Marriott (18003JJQ)
Residence Inn Marriott San Ramon
2600 Bishop Drive
San Ramon, CA 94583

 

Description:  Hereís To Your Journey with Marriott Hotels Resorts Suites Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels. Marriott Hotels, Marriott Internationalís flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 80 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if youíre happy, our guests will be happy. Itís as simple as that. Our hotels offer a work experience unlike any other, where youíll be part of a community and enjoy a true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can really pursue your passions in a luxury environment. Treating guests exceptionally starts with the way we take care of our associates. Thatís The JW Treatmentô. The San Ramon Marriott, located at 2600 Bishop Drive, San Ramon, CA, 94583 is currently hiring a Guest Service Agent Lead. Responsibilities include: Organize and coordinate group check-in/pre-registration procedures. Sell a room/accommodation to guests without reservations. Anticipate sold-out situations, identify how many rooms are over-committed; obtain alternative accommodations for guests with reservations. Block rooms in the computer, identify designated requirements. Perform duplicate reservation checks. Run and check daily reports/contingency lists. Supply guests with directions and information. Answer, record, and process all guest, requests, questions, or concerns; follow up to ensure each has been met to guests' satisfaction. Arrange transportation for guests/visitors. Issue safe deposit boxes. Count and secure bank at beginning and end of shift. Cash guests' checks, process all payment types, vouchers, paid-outs, charges, and provide change. Assist management in motivating and coaching employees; serve as a departmental role model. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare/review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships; support team to reach common goals. Ensure adherence to quality standards; identify and recommend new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Stand, sit, or walk for an extended period of time. Enter and locate information using computers/POS systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds. Perform other reasonable job duties as requested by Supervisors. To apply now, go to: https://jobs.marriott.com/marriott/jobs/18003JJQ?%3Flang=en-us Marriott International is consistently recognized as an employer of choice globally by FORTUNE magazine, DiversityInc and Great Places to Work Institute, among others. Visit www.marriott.com/careers to learn more about our workplace culture and career opportunities. Chat, engage and follow us on social media. www.facebook.com/marriottjobsandcareers www.twitter.com/marriottcareers www.linkedin.c 

Requirements:  See Job Description.  

You may apply for this job online at: https://jobs.marriott.com/marriott/jobs/18003JJQ?%3Flang=en-us

Contact:  Janet Woo
janet.woo@hewitt.com

 

Begin A New Search