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        Job Posting

Front Desk Associate
The Rose Hotel
807 MainSt
Pleasanton, CA 94566

Description:  Description: Come and join our small family at THE ROSE HOTEL, PLEASANTON. We are a small hotel located in Downtown Pleasanton. We are looking to fill in some weekend (Saturday & Sunday) positions.  

Requirements:  Shift Hours 7 am till 3 pm Answer the phones and assist all guests in sincere and courteous manner Registers and processes guest promptly upon arrival and departure Performs all guest accounting functions according to established hotel operating procedures to ensure all guest and house accounts are complete and accurate. Demonstrates the use of sales techniques to effectively sell the rooms, maximizing occupancy and average rate. Acts as manager on duty in the absence of the general manager. Understands and applies all hotel safety and security procedures to maintain a secure and safe environment for employees and guests. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance coming to his/her attention so prompt corrective action could be taken. Performs other duties are requested or required. WEEKEND FRONT DESK ASSOCIATES' QUIALIFICATION Ability to quickly learn front desk technical procedures such as: check-in, check-out, selling skills, computer operation, telephone operations, etc. Ability to operate computer or cash register to handle monetary transactions and give correct change Ability to work well on multiple tasks at the same time Ability to cooperate with and support others Ability to observe reacts quickly and adjust to different guest situations. Ability to cope with stress, showing self-control during excitement Ability for strong organizational skills and strong detail orientation Ability to physical manipulate equipment such as: cash register, computer, credit card machines, telephone console/switchboard, calculator, etc. Grooming must meet property standards.  

Salary:  $12.00 to $13.00 per hour 

Special Instructions:  Please send resume to jobs@rosehotel.net 

Contact:  Vishakha Bhadra
vbhadra@rosehotel.net

 

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